HP H2872E Network Installation Mid-High Color LaserJet

HP Installation Service provides for the basic installation of HP branded servers, workstations, desktop systems, notebook PCs, thin clients, storage devices, printers, networking, and software products, as well as HP-supported products from other vendors. The Installation Service is part of a suite of HP deployment services that are designed to give you the peace of mind that comes from knowing your HP and HP-supported products have been installed by an HP specialist in accordance with the manufacturer's product documentation. We will perform the following services: Hardware installation: HP will provide all labor and travel for hardware installation on a per-incident basis. HP will set up the printer and optional accessories and verify functionality. Software installation: HP RIP will be installed, if applicable. Basic instruction on color fundamentals will be given. Customer orientation: A basic overview of menu controls, heater settings, ink and media loading, preventive maintenance, and environmental health and safety guidelines will be delivered at the time of the installation.

 

Service planning
Service deployment
Installation verification tests (IVT)

Installation by an HP technical specialist. Verification prior to installation that all service prerequisites are met. Delivery of the service at a mutually scheduled time convenient to your organization. Allows your IT resources to stay focused on their core tasks and priorities. Optional purchase and registration available by Web, e-mail, or fax.

 

Service Eligibility Only HP products and HP-supported products that are sold by HP or an HP authorized reseller, are eligible for HP Installation Service. When an existing system or environment into which a product is to be installed under the terms of this service is not covered by a current HP service contract, a pre-installation inspection, plus additional work as needed to return the system or environment to a supported configuration, may need to be carried out at an additional charge before the installation can be performed. Service Features An HP service specialist will plan all the necessary activities with the Customer, including the identification of any prerequisites, and schedule the delivery of the service at a time mutually agreed upon by HP and the Customer, which shall be during local HP standard business hours, excluding HP holidays, unless otherwise agreed by HP. Any services provided outside of HP standard business hours may be subject to additional charges. As part of the service process, the HP service specialist will verify with the Customer that all service prerequisites have been met prior to delivery of the service. Set up the printer Install accessories, including external heater, air purifier system (APS), and paper-handling devices Install consumables (Customer must provide media) Shelf life Service deployment on hardware and/or software not covered by an HP warranty or HP support agreement (except as noted in the ''Service eligibility'' section) Service deployment on any product covered by a third-party support agreement Resolution of hardware-related problems encountered during the verification testing process, unless covered by an active HP warranty or an applicable HP Hardware Support agreement Planning, design, or assessment of the Customer's computing environment, except to identify service prerequisites for the product being installed Reconfiguration of a factory-racked and configured solution Reconfiguration of the Customer's existing IT infrastructure Services that, in the opinion of HP, are required due to unauthorized attempts by non-HP personnel to install, repair, maintain, or modify hardware, firmware, or software Any services not clearly specified in this document Installation of software products as part of basic hardware installation, except as specifically stated in the ''Service deployment'' section, may require the purchase of additional Installation Services. For factory-racked solutions, the service covers installation of one rack at one site. For factory-racked solutions, the service covers installation of one rack at one site. Travel Zone This service includes travel to U.S. sites within 100 miles (160 km) of a primary HP Support Responsible Office. If the site is located more than 100 miles (160 km) from the primary HP support responsible office, response times will be adjusted and additional travel charges may apply.

 

Extended specifications

 

 

Service Limitations Service deployment on hardware and/or software not covered by an HP warranty or HP support agreement (except as noted in the ''Service eligibility'' section) Service deployment on any product covered by a third-party support agreement Resolution of hardware-related problems encountered during the verification testing process, unless covered by an active HP warranty or an applicable HP Hardware Support agreement Planning, design, or assessment of the Customer's computing environment, except to identify service prerequisites for the product being installed Reconfiguration of a factory-racked and configured solution Reconfiguration of the Customer's existing IT infrastructure Services that, in the opinion of HP, are required due to unauthorized attempts by non-HP personnel to install, repair, maintain, or modify hardware, firmware, or software Any services not clearly specified in this document Installation of software products as part of basic hardware installation, except as specifically stated in the ''Service deployment'' section, may require the purchase of additional Installation Services. For factory-racked solutions, the service covers installation of one rack at one site. For factory-racked solutions, the service covers installation of one rack at one site. General Provisions HP reserves the right to reprice this service if the Customer does not schedule and provide for subsequent delivery within 90 days of purchase. Any services provided outside of HP standard business hours may be subject to additional charges. HP reserves the right to charge, on a time and materials basis, for any additional work over and above the quoted service pricing that may result from work required to address service prerequisites or other requirements not met by the Customer. HP's ability to delivery this service is dependent upon the Customer's full and timely cooperation with HP, as well as the accuracy and completeness of any information and data the Customer provides to HP. Defective hardware, as identified during the installation, will be replaced or repaired under the original vendor warranty terms for HP-supplied or HP-supported products. Customer Responsibilities Contact an HP service specialist within 90 days of date of purchase to schedule the delivery of the service Ensure that all service prerequisites, as identified during service planning, have been met Uncrate products and place the boxes in the immediate location where the installation service will take place Allow HP full and unrestricted access to all locations where the service is to be performed Assign a designated person from the Customer's staff who, on behalf of the Customer, will grant all approvals; provide information; ensure that all hardware, firmware, and software that the HP service specialist will need in order to deliver this service are available and that software products are properly licensed; and otherwise be available to assist HP in facilitating the delivery of this service Adhere to licensing terms and conditions regarding the use of any HP service tools used to facilitate the delivery of this service, if applicable Be responsible for all data backup and restore operations A ventilation system or air cleaning unit A dedicated PC that meets or exceeds the minimum requirements: Intel Pentium 4 processor (or better), 2.0 GHz, 1 GB RAM, 800 MHz FSB (recommended), 40 GB hard drive, compatible monitor Ample space to place the product