HP Parts and Remote Service
HP Parts and Remote Service provides high-quality remote assistance and replacement parts for your eligible covered hardware. Replacement parts are shipped to the location you specify in advance—before you return the defective parts to HP. Shipping charges are included for standard delivery, and additional options are available for predetermined time-and-place delivery. You can choose between several service packages with predefined service levels or configure additional service features such as part delivery times or alternative coverage windows that meet your specific business needs.
Features:
Parts exchange
Advance exchange
Choice of part delivery times
Remote problem diagnosis and support
Choice of remote support coverage windows
Specifications |
---|
Compatible Products | HP Colour LaserJet CB459A Roller Kit (CB459A), HP LaserJet M1319f Multifunction Printer (CB536A), HP LaserJet Pro M1132 Multifunction Printer (CE847A), HP LaserJet Pro M1212nf Multifunction Printer (CE841A), HP LaserJet Pro M1536dnf Multifunction Printer (CE538A), HP LaserJet Pro MFP M127fn (CZ181A) |
Service Level | Telephone Technical Support, Remote Diagnostic Services and Hardware Replacement |
Support Type | Warranty Upgrade |
Upgrade Type | Onsite |
Service Level | Service Plan with Onsite Exchange |
Type | Support Services |
Warranty Duration | 4 Years |