|
Feature |
Benefit |
|
Telephony
Features |
|
Core call
controls |
Use Cisco Unified
Attendant Console Standard to answer, transfer, hold, park, join,
conference, and place outbound calls - all from a fast and intuitive
application. |
|
Call
park |
The Parked Calls window
in Cisco Unified Attendant Console Standard provides operators with a
clean visual way to work with Cisco Unified Communications Manager call
park extensions. |
|
Call
history |
Easily view missed
calls in the Call History panel. |
|
Log into and out of
hunt groups |
Operators can log into
and out of hunt groups directly from the application. |
|
Application dial
rules |
Cisco Unified Attendant
Console Standard will automatically import and use application dial rules
you create in Cisco Unified Communications Manager. |
|
Directory
Features |
|
Synchronize with
Cisco Unified Communications Manager and/or a local .csv
file |
Synchronize the Cisco
Unified Attendant Console Standard directory with Cisco Unified
Communications Manager, a local .csv file, or both. |
|
Import speed dials
from Cisco Unified Communications Manager Attendant
Console |
Speed dials are
critical for fast phone communications. To help your operators transition
from Cisco Unified Communications Manager Attendant Console, Cisco Unified
Attendant Console Standard can import exported speed dials from Cisco
Unified Communications Manager Attendant Console. |
|
Manually add
individual contacts |
Enable operators to add
individual contacts directly to their searchable directory so they have
the flexibility they need to create useful directory
groups. |
|
Speed dial
groups |
Operators can create
their own speed dial groups, displayed as tabs across the top of the
directory. |
|
Directory
search |
Search all synchronized
contacts and speed dial groups to find contacts
quickly. |
|
Presence
integration |
If your organization
uses Cisco Presence, operators can view each contact's Jabber presence to
see quickly if the contact is available to receive a
call. |
|
Additional
Features |
|
Adjustable font
size |
Changing the font size
is one of the many ways in which individual users can tailor the Cisco
Unified Attendant Console Standard application to best suit their
needs. |
|
Configurable user
interface |
Each operator can
customize the layout of the Cisco Unified Attendant Console Standard to
make it more efficient and comfortable. |
|
Sign-in device
restriction |
Create a list of
specific devices with which an operator may sign into Cisco Unified
Attendant Console Standard. |
|
Configuration
lockdown |
Password-protect key
configuration settings to prevent accidental changes by your end
users. |
|
Localization |
English, French,
German, Italian, and Spanish are
supported. |
