All stock codes associated to this product
4093-413-279, 4093413279, 5627858, JB29301, SPJE40MSMA, SPJ-E-40-MS-M-A, 5706991026108
Jabra Engage 40 - (Inline Link) USB-A MS Mono
Overview
- Real-time guidance (requires Engage+)*
- 2-microphone system
- All-day comfort
- Durable with a 3-year warranty
Sounds like satisfaction
With Engage 40, calls have more clarity, and customers enjoy an all-around
better experience, thanks to our innovative Engage+ software. Make interactions
more meaningful and effective, with real-time call insights.
This headset has been designed with you in mind (youre welcome). Its light,
but sturdy. Comfortable, but sleek. Wear it all day, without feeling like youre
wearing it at all. With an intelligent microphone system that makes sound
clearer than ever before, theres no better headset to help you make every
customer your most satisfied customer yet.
On the ball
A software system that can analyse conversations as they happen? Meet the
Engage 40 with innovative Engage+ software, the future of contact centre
headsets.
Live, on-screen pop-ups give instant feedback, so you can improve your
customers call experience as its happening.
Engage+ delivers live guidance on factors affecting your customers call
experience, including background noise, silence and
interruptions.
Onboarding, coaching and retaining staff becomes a breeze, with meaningful
data at your fingertips, giving insights that make your job easier and
sweeter.
See the full picture
Leading monitoring providers have integrated advanced Jabra Engage call data
into their solutions, enhancing their value with a clearer view of the customer
experience. The Jabra data includes agents background noise, cross-talk and
silence during calls, enabling you to pinpoint and address specific
issues.
Together these solutions deliver visual dashboards with insights on audio
performance and conversation patterns, to help you enhance agent and customer
experience on every call.
Double the mic, double the satisfaction
Sound quality can make or break a call. We equipped Engage 40 with not one,
but two microphones: One to help you defeat background noise once and for all
and the other to keep your voice razor-sharp, enabling accurate speech-to-text
capability.
Combined with intuitive Engage+ software, our innovative microphone tech
creates such harmonious conditions, that it can help reduce average call
handling times across the board.
A comfortable agent is a happy agent
An uncomfortable agent makes for an awkward call, so we've designed Engage 40
to be so comfortable that youll barely know its there. Weighing in at as little
as 1.5oz, or 45g*, its super lightweight, with angled cushions for the most
comfortable fit.
Weve also popped an innovative maze-shaped pattern on the earcups of every
headset. Its based on studies of actual users like you and designed specifically
to relieve pressure on the ear, helping you stay relaxed and focused on the
needs of your customer.
Built for oops
Carelessly removed at the end of a long day, passed from desk to desk, tossed
in a bag - the life of a contact centre headset can be tough. So we built Engage
40 to be one tough cookie, stress testing everything from boom-arm rotation to
impact resistance, making it our strongest and longest lasting headset
yet.
Its easy to make bold claims, but were so confident that Engage 40 will stand
the test of time and the cruel conditions a headset suffers, weve added a
three-year warranty for all headsets. Lightweight, ultra-comfortable and built
to last, this headset has it all.
Easy listening
With advanced speakers and innovative noise-isolating earcups that fit
perfectly, youll never miss an important detail during a call (or have to ask
anyone to speak up or repeat the same information 47 times)
With Engage 40s specially engineered speakers, optimised for speech clarity,
frustrations are eased and calls are more productive. Bringing crystal clear
sound quality to every call, BalancedVoice will also automatically ensure that
incoming calls are crisp and clear - just another clever feature bringing calm
efficiency to every conversation.
