All stock codes associated to this product
5093-299-2219, 50932992219, 5627868, JB29311, SPJE50IIUCMA, SPJ-E-50II-UC-M-A, 5706991026214
Jabra Engage 50 II - (Engage 50 II Link) USB-A UC Mono
Overview
- Real-time guidance (requires Engage+)*
- 3-microphone system
- All-day comfort
- Durable with a 3-year warranty
A headset thats got your back
With Engage 50 II, calls have more clarity and customers enjoy an all-around
better experience, thanks to our innovative Engage+ software. Make interactions
more meaningful and effective, with real-time call insights.
This headset has been designed with you in mind (youre welcome). Its light,
but sturdy. Comfortable, but sleek. Wear it all day, without feeling like youre
wearing it at all. With an intelligent microphone system that makes sound
clearer than ever before, theres no better headset to help you make every
customer your most satisfied customer yet.
Its not rocket science. But it is very
clever.
A software system that can analyse conversations as they happen? Meet the
Engage 50 II with innovative Engage+ software, the future of contact centre
headsets.
Engage+ delivers live on-screen pop-ups with guidance on factors affecting
your customers call experience, including background noise, the position of your
microphone, silence and interruptions.
Customer call experience is improved in real-time (high fives all around).
And onboarding, coaching and retaining staff becomes a breeze, with meaningful
data at your fingertips, giving insights that make your job easier and
sweeter.
Leading monitoring solutions have gone one step further and integrated our
insightful call analytics with their solutions, extending their value by
enabling you to access our call data together with other data within their
monitoring solutions. This gives a much clearer view of the customer experience
enabling you to pinpoint and address specific issues.
See the full picture
Leading monitoring providers have integrated advanced Jabra Engage call data
into their solutions, enhancing their value with a clearer view of the customer
experience. The Jabra data includes agents background noise, cross-talk and
silence during calls, enabling you to pinpoint and address specific
issues.
Together these solutions deliver visual dashboards with insights on audio
performance and conversation patterns, to help you enhance agent and customer
experience on every call.
Magic mic
Sound quality can make or break a call, so we built Engage 50 II to be the
best headset for clear customer calls*. In fact, this headset has not one, but
three microphones, for awesome background noise-cancellation thatll let your
customer hear every single word you say, enabling accurate speech-to-text for
spot-on call transcription.
Combined with intuitive Engage+ software, our innovative microphone tech
creates such harmonious conditions, that it can help reduce average call
handling times across the board.
Great comfort isnt a given. Its engineered.
An uncomfortable agent makes for an awkward call, so we've designed Engage 50
II to be so comfortable that youll barely know its there. Weighing in at as
little as 1.5oz, or 45g*, its super lightweight, with angled cushions for the
most comfortable fit.
Weve also popped an innovative maze-shaped pattern inside the earcups of
every headset. Its based on studies of actual users like you and designed
specifically to relieve pressure on the most common problem areas, helping you
stay relaxed and focused on the needs of your customer.
